Apple is hiring customer service personnel

Or so they should. People on the inside like myself, that is, people in the mobile industry that at some point or another have worked or advised Apple, know well that Apple has barely any support personnel. It is just a firm of engineers and designers and the rest of the crowd are a mixture … Continue reading

The Difference Between Android and iPhone

This pretty much defines the month that I have ahead. It’s a bit like being in the middle of a StarWars saga: will the good people of the Resistance come together and design the apps that no one can get on an iPhone so that, finally, your Mum, your neighbour and the cat buy themselves … Continue reading